FAQ

How do I start investing?

Starting your investment journey is simple! Follow these steps:
  • Register an Account: Sign up for a trading account on Alpaca.markets.
  • Fund Your Account: After verification, deposit funds into your personal account.
  • Provide API Credentials: Log into your Alpaca account, retrieve your API keys, and share them with our platform.
  • Automated Trading Begins: Once integration is complete, the AI trading program begins executing predefined strategies on your connected account.

Our platform functions solely as an AI-powered trading assistant, while all funds and brokerage accounts are securely held and managed by Alpaca.markets.

Please click here for more details.

How can I ensure the safety of my funds?

Your funds are fully managed by Alpaca.markets, a regulated brokerage. Key safety measures include:
  • Account Independence: Your funds remain in your Alpaca account, fully separate from our platform.
  • Regulated Financial Institution: Alpaca.markets is SEC-registered and a member of FINRA.
  • SSL Encryption: Advanced encryption technologies protect your account information and transaction data.

We do not access or control your funds; all trading activities are executed via your authorized Alpaca account.

How does your AI trading program work?

Our AI trading program analyzes real-time market data and applies predefined, data-driven strategies to support automated trade execution. The system continuously processes market information to assist with disciplined and consistent trading activity.

Key strategies supported by the platform include:

  • Dollar-Cost Averaging: systematic approach that spreads entries over time to help manage market volatility.
  • Buy Low, Sell High: Uses market movements and data signals to inform trade timing decisions.
  • Adapts trading parameters based on changing market conditions to support risk-aware strategy alignment.

The platform is designed to operate continuously with automated execution, allowing users to monitor activity and maintain oversight while reducing the need for manual intervention.

How can I view my trading history and earnings?

All transaction records and earnings data can be viewed in real time via your Alpaca account. Alpaca offers a user-friendly dashboard displaying your account balance, portfolio, transaction details, and earnings, ensuring transparency and ease of use.

Are there any hidden fees in your services?

No. There are no hidden fees. Our platform charges a transparent service fee for access to our technology and features. All transaction-related fees are handled directly by Alpaca in accordance with its published pricing policy.

For detailed and up-to-date information on transaction fees, please refer to Alpaca’s official website.

What should I do if I no longer want to use the service?

If you decide to discontinue the service, simply revoke API access, and our program will cease operations immediately. Your account and funds remain secure in your Alpaca account, which you can continue to manage independently.